J&T Express Malaysia Achieves ISO 9001:2015 Certification

20 June 2025

KUALA LUMPUR: J&T Express Malaysia proudly announces its achievement of the ISO 9001:2015 certification, a distinguished recognition awarded for its unwavering commitment to quality management systems. This milestone underscores the company’s dedication to delivering exemplary services to its customers across Malaysia.

The ISO 9001:2015 certification exemplifies J&T Express Malaysia’s ongoing pursuit of operational excellence and robust quality management.

ISO 9001:2015 is an internationally recognised standard that sets out the criteria for a comprehensive quality management system. This accreditation signifies J&T Express Malaysia’s adherence to rigorous standards in its operational procedures, customer service, and continuous improvement initiatives.

"We are delighted to have attained the ISO 9001:2015 certification, as it reflects our steadfast commitment to providing first-class services to our customers," said Jacky Hu, Public Affairs Manager, J&T Express Malaysia. "This achievement highlights our dedication to maintaining the highest standards of quality across all aspects of our operations."

The certification is a testament to J&T Express Malaysia’s relentless drive for excellence and its focus on exceeding customer expectations. By aligning with these internationally recognised standards, the company aims to enhance customer satisfaction, optimise operational efficiency, and foster continuous improvement throughout its entire service network.

"We believe that this certification will further reinforce our position as a leading logistics provider in Malaysia," added Jacky Hu. "It demonstrates our unwavering commitment to quality, reliability, and excellence in everything we do."

J&T Express Malaysia remains committed to upholding the highest standards of quality and service excellence as it continues to grow and adapt within the dynamic logistics industry.