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IKEA Enhances Accessibility for Sabah and Sarawak with Reduced Delivery Fees and Faster Delivery Times

nabalunews

5 February 2025


KOTA KINABALU: IKEA is making home furnishing shopping more convenient for customers in Sabah and Sarawak with the launch of its dedicated East Malaysia Online Store.


This new platform enables customers in both states to browse a curated selection of up to 2,000 IKEA products (IKEA FAQ), offering an accessible range despite the limited selection compared to Peninsular Malaysia.


While IKEA has yet to open physical stores in East Malaysia, the establishment of a Central Fulfilment Unit in Kuching will streamline order deliveries, significantly reducing delivery times and lowering fees.



This development addresses long-standing concerns over high shipping costs and lengthy waiting periods, enhancing the shopping experience for customers in Sabah and Sarawak.


To further cater to local preferences, IKEA has introduced a range of flexible delivery options.


Customers can choose to pick up their purchases at the Kuching Collection Point for a nominal fee of RM10 (excluding 6% SST) or opt for home delivery at fair and transparent rates.


Delivery services, including assembly, are available in selected areas of Sabah and Sarawak. Parcel delivery fees start at RM10, while truck delivery costs RM49.


For assembly, customers can request assistance from IKEA Malaysia’s team for a fee of 10% of the product price.


This initiative reflects IKEA’s ongoing commitment to making quality home furnishings more accessible and affordable for East Malaysians.


With the launch of this dedicated online store, IKEA continues to strengthen its presence in Malaysia, ensuring greater customer satisfaction through affordability, efficiency, and convenience.

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