Teleport partners with Shipsy's AI-powered platform

11 September 2025

KUALA LUMPUR: Teleport, Southeast Asia’s integrated eCommerce logistics specialist, has announced its partnership with Shipsy, a leading Gartner-recognised provider of AI-native transportation management systems, to integrate a last-mile transport management solution into the Teleport Network. This collaboration will enable enhanced real-time visibility of last-mile shipments for Teleport’s customers across Southeast Asia.

Teleport Improves Real-Time Last-Mile Supply Chain Visibility Across Southeast Asia in Partnership with Shipsy’s AI-Powered Platform.

This development addresses a key challenge for consumers in Southeast Asia—the lack of reliable, real-time tracking post-delivery. Delays and inefficient tracking have been longstanding issues (source). The report further highlights that advanced tracking can improve delivery times by up to 20%, a vital consideration in today’s fast-paced eCommerce landscape, where precise delivery timings and location tracking have become standard customer expectations.

Teleport’s deployment of Shipsy’s transport management system has enhanced the accuracy and efficiency of its last-mile operations through features such as intelligent sorting and routing, fleet allocation, and real-time parcel tracking. These enhancements ensure timely, precise, and cost-effective deliveries. The system has enabled faster driver deployment and reduced routing errors, thereby delivering a more reliable experience for customers.

The effectiveness of this system was demonstrated during a successful pilot in Singapore, where the automation of complex manual tasks saved Teleport’s operations team approximately five hours per week. Building on these results, the system has now been rolled out across Teleport’s last-mile networks in Malaysia, Singapore, the Philippines, Thailand, and Indonesia.

“As the operator of Southeast Asia’s largest asset-light air network, our mission is to be faster, more cost-effective, and better overall. Achieving this requires a more efficient technology infrastructure that allows us to be resilient, adapt to real-time volume fluctuations, and scale without increasing manual effort,” said Milan Dhingra, Chief Product and Technology Officer at Teleport. “Shipsy’s expertise has been crucial in enhancing the resilience and accuracy of our last-mile operations. Our next step is to extend this system to our first-mile operations across all markets except China, to ensure end-to-end accuracy.”

“We are excited to partner with Teleport. With its extensive presence and expertise in Southeast Asia and rapidly expanding operations across Asia-Pacific, combined with Shipsy’s advanced AI capabilities and focus on delivering a superior customer experience, we aim to set a new benchmark in autonomous supply chain standards,” said Soham Chokshi, Co-Founder and CEO of Shipsy.