Flood Relief Assistance Programme available For HLB And HLISB Customers Affected By Floods In Sabah And Sarawak
nabalunews

31 January 2025
KUALA LUMPUR: In response to the recent floods impacting communities in Sabah and Sarawak, Hong Leong Bank and Hong Leong Islamic Bank (“HLB” or the “Bank”) today announced a comprehensive Flood Relief Assistance Programme to support affected customers.
The program offers financial relief and assistance to individuals, SMEs, and micro-enterprises facing hardship due to the floods.
The Flood Relief Assistance Programme offers up to a six-month payment deferment on loan and financing facilities, including credit cards, for affected individuals, SME and micro-enterprise customers.

The Bank is also offering free replacement of bank-related documents such as debit and credit cards as well as cheques and bank statements damaged or lost in the floods.
For existing SME and micro-enterprise customers, additional financing will be made available to those who require working capital to facilitate their business recovery as a result of the floods.
To apply, customers just need to provide their account holder name, IC number, account number, contact number, email address, the address of the flood-affected location, and a photo of their flood situation.
Customers can request for the Flood Relief Assistance by calling 03 7959 1888, email: CollsCustomerFeedback@hlbb.hongleong.com.my or visit the nearest HLB/HLISB branch for assistance.
SME and Corporate customers are encouraged to contact their Relationship Managers for assistance.
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