J&T Express Malaysia Strengthens ESG Commitment with Nationwide Sustainability Initiatives

29 May 2025

KUALA LUMPUR: J&T Express Malaysia has announced a comprehensive suite of environmental, social, and governance (ESG) initiatives, reinforcing its dedication to responsible and sustainable business practices. As one of Malaysia’s leading express delivery service providers, the company continues to adopt practical measures that contribute to a greener logistics industry while creating long-term value for communities, employees, and partners.

In a significant move to reduce its environmental footprint, J&T Express Malaysia has successfully implemented the use of recycled polyethylene (PE) woven gunny bags across all warehouses and outlets in Peninsular Malaysia. Initially launched at two gateway facilities in March 2024, the initiative was progressively expanded and fully deployed by mid-November 2024. To date, approximately 310,000 woven gunny bags have been introduced across West Malaysia, with Sabah and Sarawak slated to follow in the near future.

This green initiative not only reduces plastic usage but also supports circular economy principles. To extend the lifespan and usability of the recycled bags, J&T Express Malaysia has invested in industrial sewing machines. Complementary technologies such as tunnel machines and RFID scanners have also been introduced to improve integration, and to enhance parcel sorting and tracking efficiency.

In addition to environmental efforts, J&T Express Malaysia remains committed to the well-being of its employees and the communities it serves. The company upholds robust occupational health and safety standards, offers self-development programmes to empower staff with skills and knowledge, and engages in community initiatives through charitable donations and disaster relief support. These efforts reflect a holistic approach to fostering an inclusive, supportive, and people-centric work culture.

The company’s operations are anchored in a governance framework founded on transparency, regulatory compliance, and ethical business conduct. J&T Express Malaysia maintains strict adherence to legal requirements, prioritises data privacy and customer trust, and promotes accountability at all levels of the organisation. These core principles underpin the company’s ability to deliver reliable service while earning the continued confidence of stakeholders.

“Sustainability is not a destination but a continuous journey,” said Jacky Hu, Public Affairs Manager at J&T Express Malaysia. “From reducing plastic waste through our woven gunny bag programme to enhancing employee welfare and upholding governance standards, our ESG initiatives are designed to build a more resilient and responsible organisation for the future.”

While current efforts are focused on West Malaysia, J&T Express Malaysia remains committed to expanding its sustainability initiatives across East Malaysia and throughout its wider operational network.